FAQs

Your order is processed within 1 to 3 business days after payment confirmation and is shipped within 10 to 20 business days. For more information, please see our shipping policy.

At the moment, we are only shipping to European countries.

At My HappyPets, your satisfaction is our priority. We're here to answer any questions you may have about your order. Our customer service team is available 24/7 to assist you. Feel free to contact us by email. We'd be happy to help!

Our team conducts thorough assessments to ensure that materials meet the highest safety and quality standards, providing your children with the best and safest products possible.

We make every effort to ensure that the colors of our products are accurately reproduced in our photos. However, please note that colors may vary slightly depending on your screen settings and lighting conditions. We recommend that you consult the product description and details for further information regarding its color and material. If you have any specific questions about colors, our customer service team is available to assist you. Your satisfaction is our priority, and we strive to provide you with the best possible shopping experience.

We do not currently accept cash on delivery. However, we offer a secure and convenient online payment system, including various payment methods such as credit cards, PayPal, and other digital payment options, for an optimal shopping experience. Our priority is to provide you with efficient and reliable services, and we constantly strive to improve your satisfaction at every stage of your shopping journey.

For further questions please contact us via our email: contact.myshop.ole@gmail.com or we invite you to review our various policies.